If your team is stuck waiting on hold with a call-center help desk, or your current IT provider only shows up after something breaks, it’s time for a different kind of managed IT support in West Palm Beach.
PalmSol has provided managed IT support to businesses throughout West Palm Beach and Palm Beach County since 2010. You get a dedicated technician who knows your environment — not a rotating help desk reading from a script — backed by a 60-minute response guarantee during business hours.
We’re headquartered in Riviera Beach, minutes from West Palm Beach, so hands-on support is never far away when remote fixes aren’t enough. Most issues are resolved securely over the internet the same day they’re reported, and every engagement is scoped up front so there are no surprises on the invoice.
What’s your response time if something breaks?
We guarantee a response within 60 minutes of your call during business hours. Most problems are resolved remotely the same day.
Do you work with businesses that already have in-house IT staff?
Yes. We regularly co-manage environments alongside internal IT teams, handling after-hours monitoring, security operations, or specialized projects your team doesn’t have bandwidth for.
Do you handle both remote and on-site support?
Yes. Support is delivered remotely and on-site as needed. We’re headquartered in Riviera Beach, minutes from West Palm Beach, so hands-on help is never far away when a remote fix isn’t enough.
How is pricing structured?
Flat, predictable monthly pricing based on your environment — no surprise invoices. Every engagement is scoped up front and any risk is flagged before work begins.
What kind of monitoring is included?
Proactive monitoring that catches issues before they cause downtime, plus patch and vulnerability management across your environment — both included in your base plan, not billed separately.
Let’s talk about what’s slowing your team down.
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